A woman who flew to Turkey to have her teeth fixed said she was "gutted" after more than £2,000 was stolen from her hotel room.
Jasmine Hancock, 28, flew with Jet2 Holidays to Antalya to have a full set of £4,000 veneers on October 4. Support worker Jasmine said she and her boyfriend sat around the pool on their first day before they decided to go for a walk.
But, she claims that when they returned to their hotel room, her boyfriend realised £2,280 had been taken. She claims the couple had been targeted upon arrival MEN reports.
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Jasmine claims they were not shown how to use the optional safe, she said: "He asked me 'have you taken any money out of the rucksack?'. I thought he was messing about. When Jasmine realised what had happened, she said: "I was gutted, it's a lot of money and it took a while for us to save it up."
She claims managers at the hotel did not help to locate the culprit. She then asked Jet2 Holidays if they could change hotels, but was told there was nothing suitable available.
Jasmine, who is from Wigan said: "They said it would cost us another £1,000, which we didn't have." Jasmine says she did not feel safe and it ruined the rest of their trip, adding that luckily the couple had brought emergency money with them.
She said: "I am glad I did or we would not have been able to do my teeth. It ruined the rest of our time. We felt unsafe and upset, we didn't want to be there, we felt there was an atmosphere".
The pair gave statements to police. She says Jet2 Holidays informed her to get a solicitor.
A spokesperson for Jet2 said: “We would like to sincerely apologise to Ms Hancock for this experience, and we have investigated it as a matter of urgency with the hotel in question. Our team worked very hard to find alternative hotels, however, a shortage of availability meant that it was difficult to find anything appropriate at the time.”
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