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A personal assistant who accused Marks & Spencer of implementing a "racist" internal reorganisation plan, codenamed "Project Coffee", has lost her discrimination and unfair dismissal claims against the retailer.
Claudia Royer, who served as a PA in M&S’s food and technology department for nine years, alleged that "Project Coffee" was an initiative designed to recruit more personal assistants from diverse ethnic backgrounds, claiming its code name exploited a "racist trope".