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Wales Online
Wales Online
National
Evie Townend & Neil Shaw

Woman waited six months for DFS sofa then it turned up damaged

A woman waited six months for her £3,200 settee and chair to turn up from DFS and when it arrived it was damaged. Carol Hunt, 60, says the furnitire was due to arrive in March but was delayed by three months.

When it arrived in June it was too big to fit through her door so it was taken back, and it has just returned - but with damage, says Carol. One of the chairs was ripped and the material was wrinkled, making it uneven, she told The Mirror.

Carol said: "At the start of July he brought it in and I said that was the wrong one. I gave him my order number and he thought it was at the back of the van.

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