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Daily Record
Daily Record
World
Olivia Williams & Ryan Carroll

Woman told she is 'blacklisted' by TUI after trying to check in for flight home

A holidaymaker says that she was stopped from flying home after TUI staff told her she'd been blacklisted because of a minor toilet row. Victoria Devorie, 44, was checking in for her journey home from Jamaica when she discovered staff placed her on a banned list following her outbound flight.

The woman, who has autism, says that she had unintentionally stepped a foot inside the plane's kitchen galley - where passengers aren't allowed - to make way for someone whilst waiting for the toilet. Ms Devorie then says she was "reprimanded like a child" as cabin crew made an announcement before take off on the flight from Gatwick to Montego Bay that the area was off limits to passengers.

Victoria, from Liverpool, said the situation triggered her "fight, flight or freeze" as her neurodivergence makes her respond differently to certain scenarios. She told ECHO: "I can remember it verbatim. I stepped a foot into the galley and this crew member reprimanded me like a child.

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