A woman was told she was not allowed to fly with TUI when she went to check in for her flight home from Jamaica.
Victoria Devorie, who lives in Crosby, was travelling from Gatwick Airport to Montego Bay, Jamaica on Thursday, June 8. The 44-year-old, who has autism, said a few hours into the journey she needed to use the toilet.
Due to another passenger being in one of the toilets for a long time, Victoria said she decided to use the one nearest to the galley of the plane. Before taking off, an announcement had been made by the crew to say the galley was a working kitchen and not to cross it.