A woman has thanked “lovely” Iceland worker who helped her autistic grandson after he had a ‘meltdown’ inside a store in Droylsden. Gemma Worrall was out shopping with her grandson Isiyah at the Greenside Shopping Centre supermarket when the two-year-old became distressed on June 14.
The family had not long entered the store when non-verbal tot began crying loudly, drawing “stares and judgemental looks” from other shoppers. As Isiyah screamed, he was approached by an Iceland employee who managed to calm him instantly.
The staff member even retrieved his favourite ice lolly from the stock room in a bid to cheer him up. His family say the incredible act of kindness left them feeling “emotional”. Speaking to the Manchester Evening News, Gemma, who lives in Audenshaw, said: “When Isiyah has his meltdowns, he screams very loudly to let you know his frustration as he can't communicate, he cries, gets very emotional and gets very distressed.
