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The Mary Sue
The Mary Sue
Rachel Thomas

Woman takes cat to PetSmart Hotel. Then they give her cat to the wrong family—who ends up losing her: ‘The lack of empathy is concerning’

A PetSmart in Mount Prospect, Illinois, accidentally switched two boarded cats in their care, leading to one pet going missing for nearly four days. 

@wayn3sw0r1d and their family dropped off their cat, Delilah, before a big vacation. When they returned to Mount Prospect to pick up the pet, they received the wrong cat inside a kennel. Incredibly confused, they took the cat back to PetSmart and then found out that another family had received their cat two days earlier. 

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