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The Guardian - UK
The Guardian - UK
National
Kevin Rawlinson

Woman stranded in Spain after UK’s eVisa system mistakes her for twin sister

UK Border sign at the arrivals passport control and visa area of London Heathrow airport
The Home Office indicated the problem Webb encountered had since been fixed and that staff would contact her directly. Photograph: NurPhoto/Getty Images

A woman who is legally settled in the UK was left stranded at a Spanish airport after the Home Office’s post-Brexit visa system mixed her up with her twin sister.

Nidia Webb fell foul of what she was told was a “known issue” with the eVisa, which was brought in as part of the government’s drive to digitise the UK’s immigration system but has faced problems that have caused concern for thousands of people.

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