A woman walked out of a hospital after waiting more than 15 hours in A&E to be seen - saying she “may as well have been in pain in bed at home”. The woman, who wishes to remain anonymous, told of her stressful experience on Friday night and into Saturday morning.
The 22-year-old claimed she waited more than 15 hours and it was so busy that the wait would have gone on even longer. She says the emergency department was filled with patients, including many tourists, who were told that the wait would be “17-hours minimum”.
Betsi Cadwaladr University Health Board in Bodelwyddan, Wales, issued an apology about the woman's experience and said it was busy at weekends despite the “best efforts” of staff. It comes off the back of calls that were made for an “urgent improvement” at Ysbyty Glan Clwyd following a second damning report.