A woman was told she would have to pay more than £300 to change the name on her boarding pass ahead of her family holiday. NHS worker Sharon Tucker said she made the honest mistake when her passport expired.
Sharon booked the trip in January over the phone but says that after ending the call, she realised her passport was due to expire within a month of the holiday. Current UK Government advice is that when visiting Turkey, your passport should be valid for at least 150 days from the date you arrive.
Normally this would not cause an issue - but Sharon's current passport was in her married name and a new one would be in her maiden name. She said she rang TUI back within 10 minutes after realising her mistake, only to be informed that she would need to pay £327.27 to do so, Plymouth Live reports.
