A Dublin woman says she will never fly with Aer Lingus again after her nightmare experience.
Vanessa was due to visit her son in London and eagerly turned up to Dublin Airport four hours early. However, long queues, rowdy passengers, and a surprise cancellation meant that the family never got up into the sky.
It took her half an hour to get to check-in and another 90 mins to get through security. Boarding on the busy flight was delayed due to some anti-social behaviour.