A Dutch Bros customer says a routine coffee order turned into a weeks-long dispute with the company. What began as a strange find inside a cup has, by her account, led to suspended accounts, an internal investigation, and an unanswered question.
TikTok creator Koy first shared the discovery online. She said she found an odd object mixed in with the cookie dough pieces in her drink. “That’s like a f***g crown to a tooth or something,” she said, holding it up to the camera. By that point, she said, she had already taken several sips.
