‘A sea of bags’ greeted passengers arriving in Manchester yesterday evening, a mum has claimed, as she described the chaos in trying to get off her plane.
Kaia, 42, who asked only for her first name to be published, was coming back from a week-long break in Cancun, Mexico, on Sunday afternoon (June 5) only to be held on the plane for hours. Ms Lear also says that there was a delay in getting bags off — which she says she was told by those at the airport was down to ‘inexperienced’ staff.
She claims she was told those staff were unable to work ‘unaccompanied’ as they did ‘not have enough clearance to walk around on their own’. A spokesperson for Swissport, which handles bags at the Airport, says it is ‘working hard’ to ‘find solutions for this industry-wide issue’.
