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Daily Record
Daily Record
World
Lucy John & Hannah Mackenzie Wood

Woman refused Pontins refund despite finding dead mouse in filthy holiday home

A woman was left horrified after arriving at a holiday park to find a dead mouse and other 'filth' in her room. Mariah Sutton travelled three hours from Birmingham to Pontins Prestatyn Sands Holiday Park in Wales for a relaxing getaway with her friend Brittanie in May.

However, their trip quickly turned into a nightmare when the two woman, both aged 24, opened the door of their accommodation to find the dead rodent on the floor. The pair have since made a formal complaint, but say the holiday company is refusing to issue them a refund despite the appalling discovery.

As reported by Wales Online, Mariah said: "We got our keys and went to find our apartment, which was on the top floor. We got in, I put my bags down and all of a sudden, my friend screamed.

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