A woman who was desperate to use the toilet was refused entry in a Costa Coffee unless she bought a drink beforehand.
Amanda Harris described herself as "a woman of a certain age" and said when she parked up to do a bit of shopping at a retail park in Bournemouth, she realised she needed to urinate.
She popped into the coffee shop intending to use the lavatory before grabbing something to drink but was met with a key-coded door and after enquiry with staff was refused entry.