A renter has expressed her frustration after she was sent an email from her lettings agent that she claimed was "extremely rude" - as it told her to clean her house to prepare for an upcoming inspection. The woman's home had recently been visited by her lettings agent, but after reporting that the property was "untidy", the agent has now told the renter that her landlord wants to inspect it herself.
In a letter informing the woman of her landlord's intent to visit, her lettings agent told her that her home "could be cleaner" and said one of the main issues with the state of the house was the presence of "clothes on the floor". The message left the woman reeling, as she took to social media to say she was "sick" of being told to keep her home looking like a showroom.