A mother-of-two received an eye-watering water bill totalling almost £2,000 for six months usage because a housing agency hadn't fixed a leak at her home.
Melanie Scott de Mendez usually pays £470 but was told by South West Water to hand over a whopping £1,763.29, after Sanctuary Housing, which manages her building, failed to sort the issue.
Melanie, 51, said she alerted Sanctuary Housing when South West Water contacted her to find out why her water use was unusually high but four months on they still hadn't fixed the leak.
