An 85-year-old woman was forced to wait over an hour for help with her shopping due to the lack of wheelchair trolleys in a Barry supermarket. Mavis Millward and her partner Dave Woodhams regularly shop at the Tesco superstore on Stirling Road but were left "disgusted" after they were left waiting for over an hour to do their weekly shop last week.
The store in Barry has two customer wheelchairs, one of which is broken, and only one wheelchair trolley. This means that when one wheelchair and trolley is in use, any other wheelchair user will have to use a broken wheelchair and be assisted by a member of staff to help with their shopping, which is exactly what happened to Mavis.
Mavis and Dave requested a member of staff to help assist Mavis in the wheelchair while Dave used a standard trolley to do their shopping, but Dave told WalesOnline it took over an hour for someone to become available. He said: "I was disgusted. It was over an hour that we sat there waiting for a manager to help us."
