A woman says she was left 'mortified' after she was charged £66 for a Bolt because the driver accused her of unrinating on the seat.
Kate Walker, 24, took a five minute Bolt journey from Manchester Piccadilly station to her flat in Castlefield in the early hours of June 29 after attending a gig in Leeds.
She described the journey as 'uneventful' but was left shocked days later after noticing Bolt had tried to withdraw £66 - instead of the expected £6 - from her account. When she queried the charge she was told a cleaning fee had been requested because her driver claimed she had urinated and spilled a drink on the back seat, which she claims is completely false.