A cancer patient has slammed an airport's "ridiculous queues" after she missed a flight to Germany for treatment. Jennifer Richardson was also visiting Nuremberg to see her mum, who has cancer as well, but she didn't get through security in time.
She is now in a row with Birmingham Airport, which said it was sympathetic but that Ms Richardson should have arrived earlier for her plane. Mum-of-four Ms Richardson, 38, maintains that she arrived in good time for her 6.15am flight on Thursday, reports BirminghamLive.
Ms Richardson also paid extra for Express Lane tickets. However, she said she was made to wait in long queues that stretched from security on the upper level of the terminal right the way down to the check-in areas.
