A woman is facing the prospect of losing almost £1,000 in holiday costs after failing to receive her son's passport after an excruciating delay in processing times.
Jenny Craig, 43, said she applied for a passport renewal for her son Isaac 12 weeks ago. The family is due to travel to Italy in just under a month but are now concerned that the holiday may not go ahead. Jenny said the family had to cancel a previous holiday to Morocco at Easter due to the same issue.
“We waited until a week before we cancelled our trip to Marrakech… we knew it wasn’t going to happen,” she told the Mirror. “We are trying to go to Italy in May, in about four weeks’ time. I’m pretty sure it won’t happen.
