A woman was confused after her £200 package suddenly 'disappeared' from Yodel's online tracking system.
Kim Hughes claimed she had an "absolute nightmare" trying to locate her ASOS parcel after a delivery driver's mistake.
The 46-year-old, from Clubmoor, told the ECHO she was waiting at home watching for the delivery on the courier's tracking service.
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But when it came to Kim's delivery slot the tracker said the parcel had already been delivered.
When Kim contacted Yodel the company told her it had been delivered, but to a different location nowhere near her address.
Kim said: "I got to my drop and it said delivered and my immediate thought was what?
"My dog would have barked if anyone came to the front door.
"I went and checked with my neighbours and they said they hadn't had any parcel either.
"So I called Yodel and they said they were looking at the GP tracking and it had been delivered nowhere near my address."
Kim, who used her married name Myers when ordering from ASOS, told the ECHO an executive from Yodel had since got in contact with her and claims she was told the parcel was incorrectly shown as being delivered after the driver "pressed the button by mistake."
Her parcel was delivered a day later while she was at work.
A Yodel spokesperson told the ECHO : “The safe and timely delivery of our parcels is our number one priority and we’re sorry that on this occasion Mrs Myers’ (Hughes) experience has fallen short of the high standards we strive for.
"We can confirm we have reached out to the customer and the parcel has since been delivered.”
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