A woman mourning the death of her mum says a series of blunders made by the local council have left her unable to grieve.
Sharon Jackson, 56, claims council workers forced themselves into her home in Stoke-on-Trent after the death of her mother because they were wrongly told it needed to be cleared.
But more distress came later when Sharon's gas and electricity were cut off - because the council told British Gas the house was unoccupied.