A Tesco shopper is calling for more till staff after struggling to use self service machines, describing them as "inaccessible" and making her "shopping experience physically difficult and overwhelming".
Pat McCarthy, 69, volunteers helping disabled people apply for Personal Independence Payment (PIP) forms and is a trustee of a local disability network and found increasing difficulty shopping at the chain arguing it has a "replace people with machines policy", the BBC reports.
Pat claims these self-service machines are not accessible for an alarming number of people, and has launched a nationwide petition calling on more till staff to help people with physical difficulties enjoy a better shopping experience in Tesco.
