Woman Buys From Carvana. Then She Notices An Unusual Smell: 'Money From That Car Is Supposed To Be Applied To This New Car'

For some people, online retailers like Carvana offer a desirable car-buying experience that skips the uncomfortable test drive with a stranger, the frustrations of haggling, and the hours wasted at the dealership. One woman says her experience at Carvana has left much to be desired. And it wasn’t even the first time.