Woman assaulted after Travelodge staff gave room key to her abuser

Travelodge says it has commissioned a review to look into its room access policies. Photograph: Peter Dazeley

Travelodge staff gave a room key to the domestic abuser of a woman, who then physically attacked her.

The woman, who is remaining anonymous, told the BBC she was staying in a branch of the hotel in London to escape the man, but he followed her and was given a key by the reception staff.