A 93-year-old woman was left on the floor "screaming in pain" for 25 hours as she waited for an ambulance to turn up.
Elizabeth Davies suffered from a suspected hip fracture in a fall, and was left in intolerable pain for more than a day as the emergency services failed to come to her care home.
After finally being taken to hospital in Gwynedd, Bangor, she endured another 12-hour wait before being admitted to a ward.
