A stranded Wizz Air passenger who was sent to three hotels after her flight was cancelled said she "broke down" and "begged" the airline for help.
Rosie Gardner, 28, booked to fly from Gatwick Airport to Catania, Italy in June with her husband and two young children, aged two and 18 months, but was told at the gate their journey had been axed.
After taking an hour and a half to go back through passport control and baggage reclaim, the family were rebooked onto another flight in two days' time and told they could stay in a hotel beforehand.