Get all your news in one place.
100's of premium titles.
One app.
Start reading
Wales Online
Wales Online
National
Neil Shaw

Wizz Air charges man £220 for calling customer service line

A man has hit out at Wizz Air after he was charged £220 - to ring the airline's customer service line. Lewis Richardson, 35, was stung while trying to change his flights for a family holiday to Spain.

He spent more than an hour-and-a-half on the phone - unaware he was being charged at a premium rate. Lewis ended up with a £220 phone bill and still didn't manage to sort out his Luton to Malaga trip.

And he says he's boycotting Wizz Air from now on. Lewis said: "My first and only experience with Wizz has been a total car crash.

Sign up to read this article
Read news from 100's of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.