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The Guardian - UK
The Guardian - UK
Business
Rob Davies and Julia Kollewe

William Hill to pay record £19.2m for ‘widespread and alarming’ failures

A William Hill betting shop
The Gambling Commission said it considered suspending William Hill’s licence but this was avoided after the company worked with it to make changes. Photograph: Phil Noble/Reuters

William Hill has been fined a record £19m for “widespread and alarming” social responsibility and anti-money-laundering failures that were revealed just days before long-awaited reforms of Britain’s gambling laws are finalised.

The 88-year-old bookmaking brand, owned by 888 Group, admitted a string of transgressions, including allowing customers to lose tens of thousands of pounds within minutes of opening an account.

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