After Ticketmaster fumbled its sales of Taylor Swift’s Eras stadium tour tickets earlier this month, the company blamed “bot attacks” and fans for the meltdown.
Now members of Congress are asking the Federal Trade Commission whether it plans to enforce a 2016 law designed to fight such “attacks.”
Sens. Marsha Blackburnn, R-Tenn., and Richard Blumenthal, D-Conn., the ranking member and chair, respectively, of the Subcommittee on Consumer Protection, Product Safety and Data Security, wrote a letter Monday to the FTC asking whether the commission will invoke the Better Online Ticket Sales Act, or BOTS Act.