A mum filmed the moment a Wilko worker appeared to grab items from her and refused to allow her to buy them, leaving her daughter scared of "the man in black".
Sophie Dellow, 31, visited the Kingston Centre store in Milton Keynes with her children Jaylon Dellow, 12, and five-year-old daughter Emelia Stephen, when the dispute happened on January 28.
The children were playing hide and seek, so Jaylon clambered into a metal storage trolley and while his mum told him not to, she claims a worker said he "wasn't happy".