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The Guardian - UK
The Guardian - UK
Comment
Stephen Harrison

Wikipedia is facing an existential crisis. Can gen Z save it?

Closeup of a hand holding an iPad displaying the Wikipedia page on Wikipedia
‘Even the savviest digital natives find it frustrating to edit the encyclopedia with a small screen.’ Photograph: Sascha Steinbach/EPA

Established in 2001, Wikipedia is an “old man” by internet standards. But the role it plays in our collective knowledge of the world remains astonishing. Content from the free internet encyclopedia appears in everything from high-school term papers and pub trivia questions to search engine summaries and voice assistants. Tools like Google’s AI Overviews and ChatGPT rely heavily on Wikipedia, although they rarely credit the site in their responses.

And therein lies the problem: as Wikipedia’s visibility diminishes, reduced to mere training data for AI applications, it also loses prominence in the minds of readers and potential contributors. When someone notices a topic that is poorly described on Wikipedia, they might feel motivated to correct it. But this can-do spirit goes away when the error comes through an AI summary, where the source of the information isn’t clear.

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