A consumer commission in Gurdaspur, Punjab, has ordered MakeMyTrip India Pvt Ltd to pay Rs 48,775 to advocate Rajesh Chohan. He told the commission that the two hotels he booked through the website for a family trip to Srinagar and Gulmarg could not be found when the family reached the addresses.
The advocate's wife, daughter and son waited in a car in heavy snowfall at minus 4 degrees Celsius after the Gulmarg hotel turned out to be missing. The amount ordered is Rs 30,000 more than the Rs 18,775 he paid for the two bookings.