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The Guardian - UK
The Guardian - UK
Business
Anna Tims

Wickes kitchen fitting was a recipe for disaster

Wickes Kitchens & Bathrooms shop
Wickes says it thoroughly vets each installer and their work. Photograph: UrbanImages/Alamy

When Wickes installed my new kitchen, I noticed an odd, worsening smell that I put down to the ongoing works.

It was nearly two months later that I realised it was gas. My supplier dispatched an emergency engineer, who discovered a leak in the newly fitted hob and categorised it as an immediate danger. The gas supply to the hob was disconnected and Wickes sent a replacement, but no one came to install it.

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