Wicked director tells audience members to ask cinemas to turn up the volume

Ariana Grande as Glinda and Cynthia Erivo as Elphaba in Wicked. The film’s director, Jon M Chu, has asked audiences to tell their cinema to turn up the volume on the blockbuster musical. Photograph: Universal Pictures. All Rights Reserved

Wicked director Jon M Chu is encouraging audience members to ask their cinema to turn up the volume on his blockbuster musical, as some viewers have begun reporting sound issues.

Posting on X on the evening of Wicked’s US opening, Chu wrote: “Tell your movie theater to turn it up to a 7 … I’ve gone to a couple screenings and they are more like a 6.4. If you want it the way it was intended 7 is the way.”