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Fortune
Fortune
John Kell

Why United Rentals’ CTO tried to break his own AI agent before giving it to thousands of employees

f500-2018-united-rentals (Credit: Rick Wilking—Reuters)

When Tony Leopold, the chief technology and strategy officer at United Rentals, held a hackathon to test out a new artificial intelligence agent, he said he wanted to clear one final hurdle before debuting the tool at the equipment rental company’s annual management meeting in January.

“I am personally going to interrogate it and ask it every question I can throw at it,” Leopold recalls of his mindset before going into the four-hour hackathon. “I’m going to try to break it.”

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