Nearly one in three UK households are struggling to pay for their phone or internet service, the highest level on record. Yet prices keep going up: this year, mobile phone providers hit users with inflation-busting price hikes of more than 17%.
This will only get worse if regulators approve the merger of Vodafone and Three’s UK operations, a move that would make the new company Britain’s biggest mobile phone network. The slick media campaign promoting the deal says it would be “great for customers” and “great for the country”.