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The Guardian - UK
The Guardian - UK
Business

Why Royal Mail is off the Christmas card list

Snowman on a postbox in Clapham South, London.
‘Donate money previously paid in postage direct to charities and send virtual cards,’ one reader suggests. Photograph: Guy Bell/REX/Shutterstock

I can’t argue with any of the points made in your article (‘A very British thing’: UK gets creative to try to keep Christmas card tradition alive, 9 December), but one thing needs to be emphasised. The doubling of the price of postage in the past decade is a factor, but many people are reluctant to trust that their Christmas cards, or indeed any other post sent via Royal Mail, will arrive at their destination within a reasonable timescale, if at all.

We can forget the timescales laid out in the universal service obligation; privatised Royal Mail is clearly ignoring that one. Huge cuts made in recent times by management have resulted in local delivery offices being stripped to the bone and the public no longer getting their post – especially letters – more than once or twice a week.

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