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Evening Standard
Evening Standard
Lifestyle
Madeleine Spencer

Why London’s beauty insiders are queuing up for this new retinol-peel facial

It is increasingly hard to get an appointment with clinical aesthetician Pam Marshall at her London clinic, Mortar and Milk. This is partly because she is really damn good at her job, and partly because many of her clients are, like me, beauty journalists who just can’t shut up about how good at her job she is and therefore encourage everyone to go and see her.

My skin story goes like this: I had acne, lots of it, and as my teenage years grew ever more distant, my skin continued to misbehave with the slightest provocation. I had seen many experts who promised many great things and then failed to deliver, and had resigned myself to being a faithful foundation-wearer until the end of my days. Then Pam stepped in, and did the opposite of all those other experts; rather than tell me she could vanquish my acne forever, she explained that my PCOS was the underlying cause, and that topical skincare, treatments, and good habits would help to keep it under control — but that there was no ‘cure’, so I could get over that fairytale and ignore any marketing ploys telling me otherwise.

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