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TechRadar
Tony Shek

Why insurance innovation ambitions keep stalling

A person typing on a laptop and using a tablet. Only their upper torso, arms and hands are visible. Text superimposed on the image shows AI .

The insurance industry is not short of ambition to innovate. Blockchain-enabled claims management. AI-powered personalization. Real-time fraud detection. The appetite for innovation is real, and growing.

But wanting to innovate and being ready to innovate are two very different things.

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