There is a moment Cassandra Worthy returns to often. She was sitting in a conference room in Boston, snow piling against the windows, recently transferred into an acquired business unit at Procter & Gamble, newly single, and navigating days that made her want to quit entirely. Her research was being presented to executives without her name attached. The culture she had thrived in for four years felt like a foreign land. She wanted to quit. She wanted answers. She wanted accountability. She wanted, more than anything, for someone to just acknowledge how brutal it all felt.
Instead, a mentor looked at her and said five words that would eventually reshape how some of the world's largest companies think about transformation: "You can either get bitter or get better."
