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Nigel Mulligan, Lecturer in Psychotherapy, School of Nursing, Psychotherapy and Community Health, Dublin City University

Why AI therapists could further isolate vulnerable patients instead of easing suffering

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Imagine a therapist could live in your pocket. They’d be on hand for every wobble, every meltdown, every crisis – no matter where or when. They’d be cheap and accessible, so no more worries about finding the money for expensive therapy or lingering on a waiting list for months for NHS treatment. Sounds too good to be true?

Maybe, but few can deny the appeal of AI therapy, which uses artificial intelligence, like chatbots and digital platforms, to provide mental health support, guidance, coping strategies and structured exercises, often mimicking talk therapy.

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