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Benzinga
Benzinga
Business
Hina Nainani

Why AI Is Making Insurance Agents More Essential Than Ever—Not Replacing Them

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Artificial intelligence and digital tools are transforming the insurance landscape, but contrary to popular belief, technology isn't making human agents obsolete — it's making them more essential than ever.

According to Statista, the U.S. life insurance and annuities market is projected to reach $1.54 trillion by 2029, highlighting the sector's growing significance. While many InsurTech startups aim to automate claims and streamline underwriting, a segment of the industry is focused on empowering agents through digital tools—reshaping, not replacing, their role.

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