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PC Gamer
PC Gamer
Jeremy Laird

Whoopsie: Microsoft has been shipping Xbox controllers without batteries and is now compensating customers with rechargeable kits

Microsoft X Xbox Duracell
Holding an Xbox controller in front of a keyboard.

Minor Microsoft SNAFU detected. Turns out it has been shipping Xbox controllers without batteries for months (via Neowin). Belatedly, Microsoft is now compensating customers by sending out a rechargeable battery kit, plus a USB Type-C cable for free.

Xbox controllers are actually a little old school in having a user-accessible compartment that takes plain old AA batteries. Normally, the controllers ship with a couple of Duracell batteries to ensure that customers can game right out of the box.

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