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Wales Online
Wales Online
National
Neil Shaw

'Whistleblower' sacked after saying energy firm ripped off customers wins payout

Scottish Power

A call centre worker sacked after claiming Scottish Power was 'knowingly' overcharging customers for their energy bills has won a £28,000 payout.

Thippawan MacLean told a tribunal she felt it was neither 'legally nor morally appropriate' to ask customers to pay over the phone based on 'estimates' which could be higher than their actual bills.

Her employers fired her after being told by Scottish Power to get rid of 'lowest performers' who were 'missing opportunities' to take payment from customers and therefore failing to meet targets.

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