American Airlines has officially entered a partnership with The Landline Company to replace some shorter regional flights with luxury bus connections. This is a move that is making some people absolutely lose it. If you’re booking what you think is a flight and it’s a connection between two major hubs, you might find yourself on a bus instead of a plane. That’s exactly what happened to creator Krista Moats (@kristamoats) when her connecting flight from South Bend, Indiana, to Chicago O’Hare (ORD) was swapped out, and she was stunned to find a luxury bus at the end of the gate ramp.
As she put it, “When I exited the gate to get on the plane… it was a bus.” This new service is wild because you board at the gate like any other flight. We’re talking zone by zone, just like normal, only to walk out the door and see a massive coach bus sitting there. At least it wasn’t that same airline bus with the Karen on it.
