A wheelchair user feels "sickened" after being told to pay more than £1,000 for repeatedly parking in a disabled bay. Cerys Gemma, 34, lives in Cardiff Bay's Prospect Place apartment complex, where she has been allocated a standard space in the car park.
She says the space is "tiny" and flanked by a pillar which makes it impossible for her to get her wheelchair out of her car. Instead she has been using one of the disabled bays, which New Generation Parking Management says are only for visitors.
New Generation issued a series of £100 tickets – each rising to £160 because Cerys refused to pay them. And this month the firm has made a claim through the County Court Business Centre over five unpaid fines amounting to £800. The company is demanding £1,036 from Cerys including interest and legal costs. She says she is also facing at least five £160 penalties not included in the court claim – meaning a bill totalling more than £1,800.