Your article on bicycle thefts and police inaction called to mind my experience a few years ago (Life in bike theft Britain: ‘Afterwards, I couldn’t face going outside’, 21 September). Having locked my bike securely to railings while meeting a friend, I returned to find it stolen. I promptly reported the theft to the police with all the necessary details (the make, model, colour, equipment etc).
After about six weeks with no news, I spent another £650 on the same model and, after a few days, visited the supplier’s shop to request a small adjustment. The owner said that he had been about to ring me at that very moment as he had my previous bike in the workshop.
