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TechRadar

Craig Hale

WhatsApp will now let big businesses voice call you directly, also adds more AI agents

WhatsApp Facebook Instagram Meta

WhatsApp.

WhatsApp Business now supports voice and video calls, and even in-message voice notes
AI agents suggest chat follow-ups and product recommendations
Meta claims 1.5 billion people use WhatsApp every single day

A series of new WhatsApp updates will make it even easier for businesses to communicate with their customers directly on the platform with the launch of voice calling features.

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